Everybody eats and everybody on this little earth has a relationship with food, some good some bad. And just because we’re in the food business doesn’t mean food should ever be purely functional. We believe food is all about the emotive experience; the smell, the touch, the taste, the sounds and the story behind each recipe and every ingredient. We have the power to change how people feel and we believe in selling the sizzle… selling the flava.

Privacy Policy

Manchester Rusk Company Limited ("We") are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.theflavapeople.com you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Manchester Rusk Company Limited of Flava House, Beta Court, Harper Road, Sharston, Manchester, M22 4XR.

Our nominated representative for the purpose of the Act is Adam Salisbury.

Information we may collect from you

We may collect and process the following data about you:

  1. Information you give us. You may give us information about you by filling in forms on our site www.theflavapeople.com (our site) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you report a problem with our site. The information you give us may include your name, address, e-mail address, phone number, unique user name and password.
  2. Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:

        technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

        information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

  1. Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them. We may be able to access information about you from various social networking sites, only if you expressly agree to this. Should you require further information in respect of a third parties privacy policy, then please contact them direct.

Uses made of the information

We use information held about you in the following ways:

  1. Information you give to us. We will use this information:

        to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;

        to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;

        to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data;

        to notify you about changes to our service;

        to ensure that content from our site is presented in the most effective manner for you and for your computer.

  1. Information we collect about you. We will use this information:

        to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

        to improve our site to ensure that content is presented in the most effective manner for you and for your computer;

        to allow you to participate in interactive features of our service, when you choose to do so;

        as part of our efforts to keep our site safe and secure;

        to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;

        to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

  1. Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

Disclosure of your information

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may share your information with selected third parties including:

  1. Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
  2. Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.
  3. Analytics and search engine providers that assist us in the improvement and optimisation of our site.
  4. Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.

We may disclose your personal information to third parties:

  1. In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  2. If Manchester Rusk Company Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  3. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation or to protect the rights, property, or safety of Manchester Rusk Company Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. Manchester Rusk Company Limited will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at Adam@theflavapeople.co.uk.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Adam@theflavapeople.co.uk.

 

WHAT IS FLAVA? WHO ARE WE?

FLA,VA (FLAY-VER) Verb:
That which makes something unique and stand out from the mainstream/sworn enemy of the mundane, the average, the ‘OK’ and the tasteless. Allies with creativity, versatility, simplicity and individuality.

What Flava is not:
A poor misspelling of flavour or any kind of association with a relatively average 90’s rapper!

Our vision is to use flavour to fuel change. We believe that food is central to all ways and walks of life, therefore it’s the most natural and effective route to drive all sorts of positive change. Here at Flava House EVERYONE is part of our revolution to ensure no one ever experiences the mundane ever again! We embrace quirky, we challenge the norm and we look for the same in our people!

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WE'LL BE FRANK

  • We’ve got nothing to hide and we create only those products that we’d proudly feed to our mums & mates.

    What you need: honesty & integrity developed and perfected by our humble northern roots> not just in our products but in our service, attitude and the way in which we go about our working day.

WE'RE ALWAYS HUNGRY

  • Not just for food & flavour but for knowledge, ideas, inspiration and experiences. It’s what keeps us innovating, keeps us challenging & what makes us fun to work with & for.

OWNERSHIP & INITIATIVE

  • We believe in giving our team the freedom & trust to work autonomously, we just expect real ownership & honesty in return.

COLLABORATION

  • Like top-notch ingredients in a dish, we’re a diverse bunch and independently strong but it’s when we get our hands dirty and come together that the real magic happens.

    Food & flavour is an incredibly diverse industry and we need a team that reflects that same level of diversity, with different worldviews, passions, tastes & opinions. The thing we all have in common is a willingness to get stuck in and help each other out. No glory-hunters and prima donnas.

FAIR-FOODIES

  • We love food, it’s all we eat & we believe in the immense power of food & flavour as a tool to drive positive change; not just across businesses and brands but education, healthcare, employment & beyond.